IT Help At Your Fingertips
Desktop failures, locked domain accounts, and other minor issues, can keep your employees from performing their work tasks while waiting on a response from already overloaded network administrators.. Using SCS for your first line defense IT Support Desk means that your network administrators are not constantly consumed with those time-consuming tasks. This means that those administrators can keep their focus on ensuring that your internal network has the attention that it needs to remain healthy and stable.
And our desktop support team is backed by our senior network engineers. This ensures that if those low-level issues are an indicator of a much more serious issue, we have the resources to help get that larger problem identified and solved.